Inovus support hub

If any items were damaged on arrival please photograph these items and email the image to support@inovus.org with your order number so that we can arrange replacement parts to be sent to you.

Please email support@inovus.org and describe the missing or faulty items. Please include the item part number and your order number.

Cleaning Instructions for Inovus Simulators

1. General Guidance

• Always disconnect the simulator from power (if applicable) before cleaning.
• Do not submerge any part of the simulator in water.
• Avoid excessive moisture around electronic components, cameras, or light sources.

2. Routine Cleaning (After Each Use)

1. Remove instruments and accessories from the simulator.
2. Using a soft cloth or disposable wipe, clean all surfaces of the simulator.
3. Prepare a mild cleaning solution using warm water and a small amount of liquid soap, or use an off-the-shelf disinfectant wipe.
4. Wipe all external surfaces, including:
   • Top cover and outer housing
   • Ports and trocars
   • Internal workspace (silicone or plastic surfaces)
5. For camera lenses, use a soft, non-abrasive cloth. Avoid harsh chemicals.

3. Disinfection

• After cleaning, use either:
  • A general household disinfectant wipe, or
  • A cloth lightly moistened with a dilute soap-and-water solution
• Wipe all handled areas, including instrument grips and port surrounds.
• Allow surfaces to air-dry fully before the next use.

4. Important Warnings

• Do not use bleach, acetone, solvents, or abrasive cleaners.
• Do not spray liquids directly onto the simulator, apply to cloth first.
• Do not attempt to sterilise parts using heat, autoclave, or chemical immersion.

5. Frequency

• After every session: Wipe down all surfaces as above.
• Weekly (or more often in high-use environments): Perform a more thorough wipe-down of all internal and external surfaces.