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Inovus support hub

If you require immediate technical support please call the following numbers

North America and Canada

512-481-7691

and select option 2

Rest of World

+44 (0)1744 752 952

and select option 4

If your request is not urgent but you require additional support please select one of the options below.

Technical Support

Non Urgent.

Log a ticket

Hardware Setup

Learn everything from how it works to step-by-step set up guides.

Learn more

Totum User Guides

Self service guides for learning how to use all the features of Totum.

Totum support

Pre Sales Support

Discover the answers to our most asked questions.

Find out more

FAQs

  • If any items were damaged on arrival please photograph these items and email the image to support@inovus.org with your order number so that we can arrange replacement parts to be sent to you.

  • Please email support@inovus.org and describe the missing or faulty items. Please include the item part number and your order number.

  • The simulators can be wiped clean with warm water and soap, no specific cleaning products are necessary.